FAQ
How can I track my order?
Once your order has been shipped, you will automatically receive an email with your order details and tracking number (usually within the first 24 hours of placing your order). For questions regarding shipping and order tracking, feel free to email us at Sales@etossofficial.com.
Can I return my order?
Yes, no problem, but first make sure you are still within our our 30-day return policy. This is 30-day policy starts the day you receive the package. If you are still within 30 days of receiving your products, please email:
Sales@etossofficial.com
We will send you a return address to return the package for a full refund.
If you are outside of the 30-day return policy, we unfortunately cannot process your return with our 3rd party fulfillment center.
Can I trust you?
Absolutely. We accept payment by credit card via the strongest financial encryption technology on the market, as well as via PayPal. Additionally, ETOSS Eyewear payments are constantly monitored by a team of customer service experts to ensure the utmost satisfaction of our customers. Join the thousands of satisfied customers who trust us for quality and security every day.