FAQ

Order tracking

You will receive an email from our courier company with the tracking number once the order has left the warehouse.

If the tracking number does not work, please try again after a few hours, as it may take a while for the system to update the latest information.

If your return is approved, a refund will be issued within 7 business days via the same payment method used to make the purchase.

You will be notified by email of the transaction.

Once the refund is issued, it will be effective within 1 to 10 business days (depending on the bank to which the refund is issued).

Great! Write us at our contact email: info@etossofficial.com

Be sure to include any information you think is relevant.

Visa, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay, debit cards .
Apple pay
PayPal
Google pay